Policies

All orders are made to order, in the order they are recieved. Please allow 1-2 weeks for order to be made and shipped. 
 
Shipping
Once order is ready, shipping will be via USPS or FedEx.

Orders are prepped and packaged daily. Orders placed during the weekend or holiday will be shipped out the next available business day.

While not anticipated, Katherine Minx is not responsible for shipping delays that may occur due to issues following post office drop-off. 

Returns
All sales are final.
Returns are not accepted.
If there is an issue with the order you received reach out via the CONTACT section
 
Exchanges
In the rare case of defects, exchanges will be accepted within 24 hours starting from the tracking number delivery date.  

Cancelations
All items are made to order. Cancelations will be accepted only if notified within 2 hours following order placement.